Testimonials

Dr. Healy is the best! After relocating here and not being too fond of our previous pediatrician, Dr. Healy has been a breath of fresh air. She remembers my son every time we come in, is always knowledgeable, and is very personable. Thank you for taking care of my baby!

Dr. Bowyer and team were so sweet to my 5 year old son. They made him feel less nervous and they were very patient with his many questions.

Asked questions and valued my child’s needs. Followed up with many recommendations and options for treatment.

My son threw his back out and told us how to handle it without pushing hard medication. My sons back is better and love this clinic.

This is truly the BEST clinic. Every single provider here demonstrates such genuine care and compassion. They take the time to listen attentively, empathize deeply, and explain everything thoroughly. From the moment we first walked in, I felt an overwhelming sense of support and understanding. We visited the clinic frequently, almost every month, until my son turned one, and throughout all those visits, we were always treated with the utmost kindness and respect. The staff's unwavering dedication and warmth made a significant difference in our experience, and I am profoundly grateful for their exceptional care. Dr G is incredibly knowledgeable and I am thankful he listened to my concerns about my sons allergy and we were able to get him treated sooner than later!

He was amazing. Listened and gave amazing solutions.

Always has a smile is kind, patient, and knowledgeable. We love Academy park pedatrics.

We just moved to Highlands Ranch and from Arizona and it's always a bit scary finding new doctors for your kids, especially since mine have seen the same ones since birth. My youngest just had his 6 year well check with Dr. Trista Bowyer and she was absolutely wonderful! He is very shy, but she put him at ease. After the appointment, he said that he likes his new pediatrician and the new doctors office, so I can't ask for anything more. My oldest is also medically complex and sees many specialists at the Children's hospital. I love that Academy Parks charting system is integrated with Children's so they can review notes and I don't have to relay so much information anymore, like I had to do in Arizona. Overall, I am very pleased with choosing Academy Park Pediatrics to care for my children and I would highly recommend them.

We've been seeing Dr. Bowyer for almost 5 years and without a doubt, we wouldn't take our son anywhere else. Dr. Bowyer always listens, addresses our questions with patience and kindness, and explains everything thoroughly. Even though I know she sees many patients, she remembers our son and makes him feel comfortable. We appreciate Dr. Bowyer and the awesome team that supports her!

Ken was reassuring and knowledgeable when we went in recently after my daughter had a fever. We would definitely see Ken again!

Dr. Arfsten has been my children’s’ doctor for over 15 years. We are going into our last year with him, as my last son is going into his senior year of high school. We will miss him greatly! He is a gem. His diagnosis are always reliable, and he is always reliable with doing paperwork needed.

Dr. Goldberg is the best. He always listen’s to me and my boys and loves to get to know them on a personal level. They talk Lego’s and Baseball and everything in between. Dr. Goldberg has created a welcoming environment for my kids by going above and beyond to care for his patients. We are lucky to have found him

Dr, Bowyer exceeded my expectations for our first visit! She was engaging and kind and listened thoughtfully to my daughter's concerns. She validated all that she was experiencing and made us both leave with confidence that we were cared for. I am so glad we found this practice!

Every time we go to our appointment, we love how personable Dr. Bowyer is. She’s very sincere and caring and genuinely cares about the well being of our child.

Super duper wonderful care!

My daughter and I met with Dr. Healy for the first time and were so impressed with her professionalism, knowledge and willingness to follow-up. We are so happy to have her as our pediatrician!

Dr. Kallio is a wonderful doctor who always listens to our concerns and has our kids best interests at heart. I have nothing but positive things to say about our care with her!

Ken is the best! He is always super enthusiastic and seems to truly enjoy his job.

I met Dr. Kallio over 12 years ago. I was overwhelmed and pregnant and wanted to find a doctor who could help me provide the best care and love for my kiddo. She welcomed us into her arms and the entire practice made us feel supported. Now with two kids later, I would not want to raise my kids or do life without her. She is a wonderful doctor and is truly committed to her patients and families.

Dr. Goldberg is truly apart of our family. Trying to raise your children and figure out all the different bugs, bruises, and developmental milestones can be daunting. Dr. Goldberg always has time to answer our questions, is there when we have concerns, helps us when we're sick, and is one of the smartest and most genuine people I know. He is a great pediatrician, and a quality human being.

De. Goldberg is the best. We happily come from Denver to the ‘burbs to see him. Always personable, knowledgeable and friendly. Great with adults and kids, alike. Highly recommend, though if he gets too booked, we’ll never get a spot!

I can't say enough how much I appreciate this practice. They always get us in super quick which is so important when kiddos are sick so we can get treated and get on with our busy lives. And the genuine care and concern is felt. We've been patients now for over 11 years and will be sad when we finally graduate. Thank you all so much for being you.

Dr. Arfsten has been a huge part of my family since he first saw our daughter Aspen he has helped guide us in every positive way. They go above and beyond making sure your transition of Hello appointments to children’s hospital is so simple. They have always helped me set up everything I now have three children that go to this office and I could never imagine going anywhere else. This pediatric office deserves 10/5 stars in my opinion. Incredible and the best around!

We've been seeing the doctors and staff at Academy Park Pediatrics for at least five years now. Everyone is always so attentive and helpful. Dr. Goldberg is always easy for my two sons to talk to and he makes them feel comfortable. We appreciate how easy it is to get into the office in emergencies as well. Thanks to everyone for making it a great experience for our family.

We have seen most of the providers here for the last 4 years with our daughters, and we couldn’t be happier with the care and respect that is offered from every individual in the building.

Just love Dr. Goldberg

We had the pleasure of care from Dr. Kallio for 12 years. She is always super attentive to my children’s needs, answering all of our questions and making sure we are leaving feeling comfortable with what ever situation we are dealing with! I trust my children in her care!

Dr Kallio is always kind, genuine, gracious, and asks engaging questions. We love her and her team is great.

Wonderful care, fabulous team, excellent experience every time! Our family loves the Academy Park team.

quick visit for a flu shot

Ken was professional and attentive. He explained what he was doing and answered all questions. He involved my 13y/o son in the assessment process and questions were directed to him.

My family has always had a fantastic experience with the entire staff at Academy Park. We are able to get in quickly when my son is sick, and the staff always takes the time to answer all of our questions. If I could be a patient at their office as an adult, I would. :)

I love this doctor office, everyone has been amazing and I've never had a negative experience. My daughter is 9 mos old now and i love that she's starting so early with having positive experiences with doctors. They are so kind and gentle and really fantastic with kids

We love Dr.Bowyer! She cared for my children since we moved here 3.5 years ago. My son was only 9 months old and whenever we’re in the office he loves to hear her tell him how long she’s known him and how little he was when she first met him. She always listens and takes such great care of my children. She listens and takes her time to answer all my questions and provide options.

Dr. Goldberg took the time to sit with me and address my concerns. I didn’t feel like the appointment was rushed at all and I felt reassured and confident in this office. I truly feel it’s the best place to take my child for care.

We love Dr. Bowyer! Not only is she great with our kiddo but she always takes time to explain everything and answer all of our questions. The rest of the practice is exceptional as well.

She was thorough and efficient!

He was personable and had a great bedside manner. Gave straightforward answers and opinions. The front staff needs help. Awful on the phone and in person.

Dr. Kallio took her time to answer our questions and take such good care of our two week old!

What a wonderful experience from the amazing help we received making our first appointment to Dr. Bowyer. Everyone listens and that is so appreciated to feel like your child and you are being listened to and that you are getting the professional direction and support from people who really care. Thank you!

Dr. Goldberg is thorough and really takes his times with my sons when explaining things.

Great care from a great doctor

Love this pediatric practice. Dr Bowyer has taken care of our daughter for many years. She is patient and kind, and very thorough.

Good

We love Dr. Healy. She is very compassionate and a great listener.

Rapid response to the needs of our daughter. Offered perspective and clarity on who to contact with concerns about ear infections. Incredibly welcoming staff members every time we visit. Our family feels known and cared for by all the medical staff at Academy Park Pediatrics.

Dr. Healy is always so kind and caring for my boys. She takes the time to address all questions and concerns. Always very punctual too!

Very helpful video call as the stomach bug was hitting our house hard. She prescribed some meds that got our kids feeling better quick. Grateful for her care.

Dr. Arfsten has been our family’s pediatrician for over 33 years and two generations. We also have several friends who take their children to Dr. Arfsten. We appreciate having a Doctor we can trust and we know he truly cares about his patients.

Dr Kallio is so attentive and caring. She takes time to really look at our baby to see how she's doing and to listen to our concerns. She provides clear guidance and also helps put everyone at ease.

Kelsey has been fantastic. We’ve had a few appts with her. Each time we’ve met with her she’s warm, welcoming and knowledgeable answering our questions and providing guidance. She even called us well after hours to help address a concern we had with our daughter.

Did a lot of follow up for my 16 year old son's skin condition.

Dr. Healy was warm and straightforward.

Dr Bowyer is so gentle and attentive to little ones, we love her!

We love all the doctors at Academy Park! Dr. Kallio takes such good care of my babies! We are so thankful to have found an office that is easy to talk to, easy to get appointments when needed, and friendly with the kids!

We love Dr Kallio - always patient and understanding

Good fast appointment. Nurses were great with my needle adverse child.

Dr. Goldberg is always knowledgeable and takes time to talk about any concerns we might have without it feeling rushed. He genuinely cares and is extremely professional.

We always love seeing Dr. Kallio and truly value all she does to keep our boys healthy and thriving!

Always appreciate the great advice. Very thorough and speaks to the kids directly making them feel comfortable and informed. Personable and pleasant.

Dr Arfsten has seen my son since the day he was born. He's always kind and gentle. I love this practice. Everyone there is great.

The only thing that really frustrates me about this practice is that they won’t allow me to make appointments for my 18 year old. I find this so ridiculous because I make appointments for my husband, also an adult, all the time I don’t want to sit in the room, not looking for medical records, just trying to make an appointment. What could be the possible threat of privacy in this circumstance? As a result, he hasn’t been because he doesn’t bother to call to make the appointment.

They’re the best! Everyone is helpful, knowledgeable, and super caring. We’ve seen dr Kallio and Healy, and they’re wonderful. Anytime we’ve called after hours, the on-call physicians have been amazing as well!

Love this office and all the providers we’ve seen so far!

So glad I chose Dr. Goldberg to be our pediatrician. He’s knowledgeable, explains things well, and has a great bedside manner.

Best Service

Always feel seen and heard with Dr. Healy!

We love Dr Kallio! All 3 of my kids go here and we have never had a bad experience. The staff is wonderful.

We have been loving Dr. Goldberg for our baby girl. He answers all our questions and respects our choices for her well being too.

Dr. Healy is always friendly and patient with my kids. I love how she offers choices for them and they feel empowered. Dr. Healy listens to concerns and doesn’t dismiss them

very knowledgeable

We love Dr. bowyer.

She is an amazing pediatrician! From the start she has answered all our concerns as first time parents. She is very responsive through MyChart and always flexible with her schedule.

Dr. Healy is wonderful! She is very kind and helpful!

Dr. Arfsten is always very professional. My kids always feel comfortable when they come to see him. As a parent, I can always count on his knowledge to answer any of my questions.

Well-child visits never feel rushed, and Dr. Kallio directly interacts with our children and ensures they co-drive the visit.

Dr. Goldberg is a good doctor and makes it a great experience for my son!

Kelsey was great! I how kind and easy to talk to she was and how she cared for my daughter and asked good questions.

Dr. Bowyer is the best! She is friendly, caring and eases our fears when anything is wrong with our little ones.

Very patient with my daughter who is very sensitive to pain. I really appreciate her kindness and working with my daughter.

Dr Boyer and her MA are wonderful. They are knowledgeable and caring. I feel very comfortable entrusting my kiddos health with them!

As new parents we are so happy with our decision going to Academy Park Pediatrics. All of our encounters with Kelsey have been positive. She is attentive and good with our daughter. She educates us on the developmental milestones and feedings and answers any other questions we have.

We love Dr. Kallio!! She always spends a good amount of time with us, and makes our concerns feel heard. Her office is always able to get us in for a sick appointment within the same day if needed as well, which has been so helpful. We have recently moved 30 minutes away but still go to Dr. Kallio because of her excellent patient care and the fact that my kids love her!

I trust Dr. Arfsten and the staff. They take the time to explain things to us. As first time parents that means a lot. Very professional.

Great as always!

We have been visiting Academy Park Pediatrics for last 8 years. Dr. Kallio has been taking care of our daughter since she was 5 days old. She is very kind, caring and is always ready to understand our concerns and have addressed them in a very structured manner. We are very happy with the services we have received at Academy Park Pediatrics and Dr. Kallio is the best! Thank you Dr. Kallio.

Dr. Goldberg is great and was able to get my little one in on a Saturday.

Dr. Bowyer is thorough, extremely personable, and always goes above and beyond to answer questions and ensure that our children have their needs met. She is always our first choice at Academy Park Pediatrics!

Dr Bower is patient, kind and informative. Making the appointment was simple and we were able to get in with short notice.

Dr Goldberg is the absolute best. He has been my daughter's doctor since she was born. She always knows how to make her feel comfortable even before or during shots. I literally build my insurance plans around making sure Dr. Goldberg is in network.

It was good. Time with nurse and doctor felt right for the occasion. Very nice staff

Dr. Goldberg is so great with our daughter - has been her pediatrician since she was born and she's now 14.

Great experience!

Dr Goldberg always takes time with the patient and parents to understand what is going on and make a well thought out treatment plan. He has been our Childrens pediatrician since they were 1 and 3 which is 15 years. We highly recommend Dr Goldberg and the Academy Park Pediatrics practice.

Dr Arfsten and Academy Park have been amazing. We have been going here for 20+years with all my kiddos. Very professional and trustworthy. Will be sad to move on now that my kids are older and young adults.. thanks for everything!

We have seen Dr Goldberg and Dr Kallio for 15 years now and can't recommend them more highly.

Dr. Arfsten has watched everyone of my three kids go from diaper’s to hard conversations for a tween / teen. He had guidance and advice every step of the way.

Answered all questions and provided great service

Dr. Goldberg was very generous with his time and made sure all of our questions were addressed.

We love Dr Boyer and all of the doctors and nurse practitioners at Academy Park.

Dr Kalio is very knowledgeable and caring person.

Dr Arfsten is attentive, kind, knowledgeable and takes his time when caring for our little one. He is pretty quick to respond to messages either by emailing or by calling. We would definitely recommend him and his office for anyone looking for a pediatrician.

Dr. Arfsten is amazing. He is very professional, knowledgeable and takes great care of our 3 kids. They actually look forward to going to see him! We have been with Academy Park Pediatrics for 6 years and highly recommend them and Dr. Arfsten.

Dr. Healy is my favorite physician at this practice. She communicates clearly and in an empathetic manner with my children and me. She is highly knowledgeable and addresses all of my concerns.

Dr.Kallio has been amazing with my kids and myself. Her partnership and guidance in decision making about my kids physical and mental health, especially as my kids have become teenagers, has been invaluable. Her care and dedication shows in all of her actions. I couldn’t recommend her more highly.

Dr Kallio was very kind and helpful with my son’s broken arm. She even got me the school requested form for ibuprofen same day I dropped it off to make sure he could be more comfortable at school.

Dr. Healy was amazing! She was super kind and caring towards my boys. They were both really sick and she gave me so many options and explained everything thoroughly. Since the boys were so sick, she said that we could go ahead and go and that she would call me with the test results. As soon as we were leaving, she said she had the results. It was awesome because we were able to figure it out so quick and get the boys home to rest. They both had terrible headaches, so I turned the lights off and she was so comfortable with a little light. Dr. Healy really did make my boys feel as comfortable as possible when they had the flu.

I cannot say enough good things about Dr. Kallio, and the experience that we have had at Academy Park Pediatrics. If you want a kind, intuitive, patient and thorough pediatrician for your child, you will love Dr. Kallio.

Dr Kallio is amazing!

Dr. Goldberg is great. Super helpful, thorough, and kind with both the kids and the parents.

Dr. Peszek is great! She's very kind and knowledgeable. We are thankful we found her!

As always they were super friendly, helpful and saw us right on time.

We’ve seen Dr. Healy and Dr. Arfsten at Academy Park Pediatrics and really liked both of them. They were both very professional, knowledgeable, and easy to talk to.

Great!

Dr. Kallio does an amazing job connecting with my 3 children directly in visits — they trust her and as they have grown, they have learned how to communicate directly with her about their health. She is knowledgeable, compassionate and engaged. We love Dr. Kallio!

We love Dr Kallio and all the doctors at Academy Park Pediatrics!

Dr. Goldberg and is team are amazing! My kids have seen them since they were born and the entire team knows and truly cares about my kids. Absolute best Dr and team!

Once I was able to speak to Dr. Lange the phone call took about 3 minutes and he was able to write me a prescription for what I needed. The actual setting up of the phone call was a little frustrating. I chose the option to have a Doctor call me ASAP and I never received a call. The lady I spoke to had to cancel that appointment and re-schedule for an exact time.

Dr Kallio always listens and is very kind and encouraging. My kids love her and she always puts them at ease.

Dr. Healy has been deeply involved in our daughter's journey with Anorexia and Depression. While she has been involved in that daughter's journey, our other daughter has not needed as much ongoing care. Dr. Healy treats both as mature young adults who have an opinion about their care. She is encouraging and reinforces positive self image for both. When either of them needs straight-forward answers to their questions, Dr. Healy provides it with grace.

We are so thankful that we've found Dr. Bowyer! She is so helpful and non-judgemental. Thanks for all her advice!

Kelsey is warm and approachable with my child, and takes time to answer any questions we have.

She is very kind and understanding to to the patients!

Always wonderful - great time, connection and understanding of issues. We always feel very cared for and loved when we come in!

Dr. Bowyer is always positive and so informative. She answers all of our questions and is always a pleasure to see!

Dr. Kallio is a gem! All three of our children feel secure in her care. She listens attentivd is wise in her advice. We are grateful to have found her. We also love that there are other doctors on staff as well. When we’ve needed in quickly and Dr. Kallio is unavailable, true other staff have been wonderful as well.

Dr. Kallio (and all of the docs at Academy Park Peda) are amazing. They are attentive, thorough and phenomenal with kids. Dr. Kallio just helped us through a horrible case of pneumonia- and while we had anxiety - we trusted her and knew we were in great hands.

Dr.Kallio always takes the time to listen to our concerns and help our kiddos feel better.

Dr. Goldberg is so very kind and understanding and patient with my child with special needs. The nurses at the practice have been here a long time, making for stability and they see year-over-year growth. They are super sweet to my guy. Best medical care and Dr. G. and staff always make our family feel supported. I love this doctor and this practice. I also love Dr. Kalio.

Dr. Bowyer has been amazing since our son was a baby! Definitely recommend!! She makes you feel heard and doesn’t rush through the million questions us moms have!

Dr. Kristy Healy is an extraordinary person and physician. We feel incredibly fortunate that we’ve had the privilege of her taking care of our 3 daughters over the course of the past 20 years as they’ve grown from infants to young adults. She is extremely professional and intelligent, but it is her kindness, her time and the respect that she shows every pediatric patient, parent and staff that makes her stand out amongst her colleagues.

We have been going to Academy park for almost 12 years now and we have always had a great experience! The staff is so caring, attentive and supportive! Dr. Kallio and Dr. Goldberg are the best! We are grateful to have found Academy park pediatrics!

The staff at Academy Park Pediatrics is always wonderful, and every visit has been positive! We love Dr. Kallio!

nice caring doctor

Thank you always for listening to both me and my daughter.

Dr. Bowyer and nurse staff were punctual. Warm and engaging to my nervous 18 month old. Most importantly They provide time to answer any questions I had, I did not feel rushed.

Dr. Healy is such an amazing pediatrician. She talks to my child and asks her questions about her symptoms and how she is doing. She makes her feel comfortable and actually listens to her. I would highly recommend Dr. Healy.

We love Academy Park and especially Dr. Goldberg! Since our son was born, he’s been a wonderful support to us as new parents. Our son was also recently hospitalized for RSV at Children’s. It was a terrifying experience and it was so comforting to have Dr. Goldberg and his team follow us through our hospital stay, following up as a support often. Thank you from the bottom of our hearts for the quality care, but more importantly, for your kindness and compassion!

Dr Healy is wonderful, she’s always so kind and patient and listens to our concerns and is always so reasonable!

Very attentive and thorough doctor

Dr. Kallio continues to provide excellent and attentive care for our child. She explains to our child and ensure that she is Thorough in her examinations. We appreciate all the attention to our child’s care that Dr. Kallio provides. I would highly recommend Dr. Kallio to any parent. Thank you Dr. Kallio.

As always, the care was perfect. We’ve been patients for close to 30 years of the practice and will be for many more. They take excellent care of my children. Nurses and front office staff are all great.

Dr. Arfsten is wonderful!

Dr. Kallio is always so kind and patient and knowledgeable! She has been very proactive, listens to our concerns, and takes action. My kids feel comfortable with her and she always takes the time to talk with us--we never feel rushed!

Dr. Bowyer is the best!

First time seeing Dr Lange. Was impressed with his check up after a hospital visit.

Love Academy Park Pediatrics and specially Dr. Kallio

Dr. Healy is always so positive and informative at our checkups. My kids like her a lot and I appreciate her expertise, support, and willingness to answer questions

Academy Park Pediatrics has always provided the best care for my kids. They are kind, supportive and are able to evaluate and treat even the most obscure of ailments. Dr. Kallio and Dr. Goldberg have been our primary doctors for many years and we have greatly valued their compassion and expertise.

The Dr. Included my child in the conversation. He asked her questions and helped her frel comfortable. My child was nervous because he was a male Dr. Once he was aware of that he let my kiddo take lead and worked at her pase.

He is a great Doctor. Always helpful and very informative. We are very happy with the office, great costumer service

Dr. Arfsten is always great with the kids. Very thorough. I trust his knowledge and experience.

Dr was very attentive and provided my child and I with great options and education!

We love Dr. Arfsten! He is so great with our child. She always feels comfortable around him. He really care about her too. He is so great!

Dr. Goldberg is always very compassionate, knowledgeable and caring with my children. I really appreciated how he just held my 2 month old’s hand as he talked to me. It was just so sweet. Such a small gesture, but very noticeable and appreciated by me!

Dr. Healy is the best! The kids love seeing her at their wellness checks and as parents we love the way she explains things while keeping us calm and validating our experiences.

Always a good experience. Had Dr.Healy the other day, she is fantastic!

Dr. Kallio is always easy to talk to and very understanding of the issues we are facing with our son right now. She had some great suggestions and immediately followed up with me via email after our discussion.

I feel so fortunate to have my children at APP!

We have always had excellent service and care. We are so grateful to have highly qualified professionals to care for our children. Thank you!

We love Dr. Kallio! She always spends time answering any questions and making sure we agree with and understand next steps. The staff and she always help put my kids at ease.

Dr. Kallio has repeatedly gone above and beyond our expectations. She is personable, direct and always willing to listen to our concerns. We have recommended her to a few of our friends to be their pediatrician. We are so glad that we have someone we trust in our corner.

I brought my 9-month old in for a fever and fussiness. My other child was also complaining of an ear ache. Dr. Bowyer was willing to check my older son's ear and make sure he didn't have an ear infection as well. I appreciate her willingness to see both boys so I didn't have to make an appointment elsewhere.

We love Dr. Arfsten. He knows our family and always takes the time and care needed with our girls. We always get our well child visits scheduled with him and we have been happy seeing him or the other docs as needed when the kiddos are sick. Thank you!

We love Dr. Healy!!! She is very honest and quick to respond on MyChart.

We love Academy Park Pediatrics & Dr. Bowyer! Dr. Bowyer is always happy to talk with us and answer questions about our child. It's a positive experience for both us as parents and our son. We always leave feeling taken care of!

I absolutely love the Dr’s here. They are understanding, accommodating, and quick to respond to all my questions. I would recommend them to anyone in a heartbeat.

We love Dr. Goldberg, he has been the kiddos doctor for 17 years.

Dr. Lange is so great with the kids and his bedside manner is fantastic.

Dr Jordan was great! Answered all of our questions and my daughter was very comfortable with him.

Always patient, Dr. Arfsten and all the staff will take the time to answer our questions.

We are so grateful for Academy Park Pediatrics. Cannot say enough positive things about Dr. Goldberg and everyone else at this amazing place! Having your first baby can be a scary and stressful time, but they have helped make this time so special and we will always be so thankful for that.

Dr. Kallio truly gets my kiddo. She listens, assesses and involves him in his own care. Our family trusts her to make sound medical decisions and takes a conservative approach to medications or testing. She’s a wonderful match for all of us. Thank you, Dr. Kallio!

Dr. Arfsten’s care is unmatched. He takes time to answer questions, is thoughtful and compassionate, and we trust him wholeheartedly.

We love Dr Kallio; She is professional, takes pride in her work & connects with patients & parents in a real, authentic, and down to earth manner.